The Residential Retention Representative maximizes opportunities to retain existing customers from disconnecting while retaining and upselling core products i.e. video, data and phone. Execute retention strategy that strikes balance between saving customers and retaining revenue. MAJOR DUTIES AND RESPONSIBILITIES Actively and consistently support all efforts to simplify a

Shift Tuesday Saturday 3pm 12am Are you responsible and goal driven? Are you independent and enjoy working outside? Does this sound like you? If so, then Maintenance Technician may be the role for you. BE A PART OF THE CONNECTION At Spectrum, we ensure the delivery of our internet services to more than 32 million customers nationwide. As aMaintenance Technician, you will

This position is onsite in a call center environment Location 11315 Reed Hartman Highway Blue Ash, OH 45241 Class starts 7/14/24 What you can expect as a SPECTRUM employee Outstanding paid training program, with mentoring to ensure your success A set schedule that you can plan your life around Complimentary and Discounted Services including Cable (Includes HBO/premium cha

Training class begins July 19th, 2024 At a Glance Full time entry level to mid level customer service roles troubleshooting and resolving mobile customer technology and service issues, including repair, billing, and accounts. Profile A tech savvy problem solver who can multitask to repair a variety of services and equipment. Mobile Representatives use patience and effecti

Maximize sales opportunities by effectively answering and handling inbound sales calls in an effort to acquire new customers and solicit existing customers by selling them additional products and services. MAJOR DUTIES AND RESPONSIBILITIES Actively and consistently support all efforts to simplify and enhance the customer experience. Establish and maintain a high level of

Shift Sunday Thursday 3pm 12am Are you responsible and goal driven? Are you independent and enjoy working outside? Does this sound like you? If so, then Maintenance Technician may be the role for you. BE A PART OF THE CONNECTION At Spectrum, we ensure the delivery of our internet services to more than 32 million customers nationwide. As aMaintenance Technician, you will b

Gather requirements and design, develop and support new and existing business intelligence (BI) reporting solutions for our users. Transform data into meaningful and accurate information which the business user can consume. Transform business requirements into sustainable BI solutions through the construction of MicroStrategy reports and dashboards. Transform data into vi

Shift Tuesday Saturday 8am 5pm Are you responsible and goal driven? Are you independent and enjoy working outside? Does this sound like you? If so, then Maintenance Technician may be the role for you. BE A PART OF THE CONNECTION At Spectrum, we ensure the delivery of our internet services to more than 32 million customers nationwide. As aMaintenance Technician, you will b

Responsible for restoration of video and operational issues escalated from the Network Operation Centers. Perform video issue troubleshooting and providing technical mitigations to operational problems. Perform advanced configuration and support of advanced video equipment such as SDV/VOD, interactive cable set top box controllers, multiplexers, MPEG transport, edge QAMs.

Design complex application integrations for large scale cloud test and production environments in Amazon Web Services (AWS), data centers, and hybrid clouds consisting of applications and micro services across software stacks. Define best practices and provide recommendations to upstream engineering and development teams to design, develop, and deploy new services and fea

The Residential Retention Representative maximizes opportunities to retain existing customers from disconnecting while retaining and upselling core products i.e. video, data and phone. Execute retention strategy that strikes balance between saving customers and retaining revenue. MAJOR DUTIES AND RESPONSIBILITIES Actively and consistently support all efforts to simplify a

AT A GLANCE Our specialists earn an hourly base pay of $20.00 along with lucrative commission and incentives for targeted hourly earnings of $25.40/hour or $52,832.00 annually. Top performers in this role are earning $65,000.00. You may also qualify for free internet, TV, and phone services (restrictions do apply). This role is a full time, entry to mid level retail sales

AT A GLANCE Our specialists earn an hourly base pay of $18.00 along with lucrative commission and incentives for targeted hourly earnings of $22.50/hour or $46,800.00 annually. Top performers in this role are earning $58,000.00. You may also qualify for free internet, TV, and phone services (restrictions do apply). This role is a full time, entry to mid level retail sales

Sells products and services to customers in assigned non bulk multi dwelling units (MDU) areas/properties with 20+ doors through door to door solicitation and lobby events. Actively and consistently support all efforts to simplify and enhance the customer experience Meets established objectives relative to monthly sales goals and increased sales volume and penetration thr

Sells products and services to customers in assigned non bulk multi dwelling units (MDU) areas/properties with 50+ doors through door to door solicitation, lobby events and by building strong relationships with property managers. Actively and consistently support all efforts to simplify and enhance the customer experience Meets established objectives relative to monthly s