Why work as an UKG Analyst, HR Technology with Main Line Health?
* Make an Impact! The UKG Analyst for HR Technology will be responsible for the design, implementation, and support of UKG Kronos Workforce Central, UKG Pro, and Advanced Scheduler. This includes:
o Partnering with system leaders to provide support for enhancement requests, defects resolution, and new functionality implementation.
o Troubleshooting complex application issues by diagnosing causes, identifying solutions, and coordinating corrective actions while escalating issues through appropriate internal and/or external resources.
o Working with program owners to translate business needs and processes into detailed functional requirements and configuration settings.
o Collaborating closely with cross-functional teams to ensure quality assurance is maintained throughout the system development lifecycle to prevent problems when delivering products and/or services to Main Line Health key stakeholders.
o Exhibit deployment flexibility with current and future system enhancements via the waterfall or agile model.
Position: UKG Analyst, HR Technology
Essential Accountabilities:
* Lead the implementation of UKG solutions for clients, managing all aspects of the project lifecycle from initiation to completion.
* Work closely with clients to understand their business needs and requirements, translating them into actionable project plans.
* Configure UKG solutions according to client specifications, ensuring alignment with their business processes and objectives.
* Conduct thorough testing of UKG solutions to identify and resolve any issues or discrepancies, ensuring high quality and reliability.
* Provide training and support to clients during the implementation process, ensuring they can effectively utilize UKG solutions post-deployment.
* Create comprehensive documentation including project plans, configuration specifications, and user guides to support the implementation process.
* Collaborate with internal teams including consultants, developers, and support staff to deliver integrated solutions that meet client requirements.
* Stay abreast of industry trends and best practices in workforce management, identifying opportunities for process improvement and optimization.
Experience:
* Strong understanding of HR, payroll, and workforce management processes.
* Excellent project management skills with the ability to manage multiple projects simultaneously.
* Exceptional analytical and problem-solving abilities with a keen attention to detail.
* Excellent communication and interpersonal skills, with the ability to effectively interact with clients and internal teams.
Education:
Bachelor's degree in Computer Science, Information Systems, Business Administration, or related field.