The Senior Technical Support Analyst will be support the Master Library products that are part of the Follett School Solutions product portfolio and provides product and technical support to Follett's customers, answering complex questions on function and usage of our products and resolving issues escalated by other support teams. The role is integral to exceeding our cus

Perform help desk functions with excellent customer service skills (both over the phone and email) Demonstrate effective and efficient troubleshooting and problem solving skills Effectively convey information and ideas in all directions Document system problems and resolutions using Service Now Assist with testing of production implementations, working closely with your t

Support Specialist I / Help Desk Monday Friday, 5 00 am 2 00 pm Job ID 289376 Location US PA Mechanicsburg Experience (Years) 1 Category Information Services Street Address 4714 Gettysburg Rd Company Select Medical Position Type Full Time Overview Select Medical Support Specialist Shift Monday Friday, 5 00 am 2 00 pm ON SITE position in Mechanicsburg, PA $21.00 starting h

The Technical Support Analyst provides product and technical support to Follett's customers, answering complex questions on function and usage of our products via telephone or email. Serves as primary liaison between company and customer. Possesses excellent knowledge of company products used by customers and associated technologies. Operates under general supervision. Th

Respond promptly, accurately, and professionally to customer inquiries (phone, e mail, fax, EDI) Determine vehicle specifications (on line, file, or microfiche) Order parts using on line parts manuals, engineering prints, and photographs Expedite and follow up on customer orders Coordinate with buyer for special part purchases Maintain customer's master files Provide supp

Job Type Regular The Manager, Security Operations reports to the Executive Director, Security & Classified Operations and Chief Security Officer. This position is accountable to lead the day to day functions of the Security Operations team which includes personnel clearance security, employee onboarding and offboarding, classified visitor controls, RAND security policy, p

We are seeking a highly skilled and experienced individual to join our team as a Cyber Threat Intelligence Program Lead. As the lead of our cyber threat intelligence program, you will be responsible for overseeing the development, implementation, and continuous improvement of our threat intelligence capabilities. This role requires a combination of technical expertise, le

Application Support Analyst Job details Posted 14 May 2024 Location Castle Shannon, PA Job type Permanent Reference 920726 Job description Role Application Support Analyst Location Remote in Pittsburgh, PA and will convert to 3 Days hybrid Duration 6 Months + Extensions or Possible Conversion Overview Experience with Data Governance and data lineage. Rocket (data governan

Duties WHAT IS THE CRIMINAL INVESTIGATION (CI) DIVISION? A description of the business units can be found at Vacancies will be filled in the following specialty areas CI Tech Operations and Investment Services The following are the duties of this position at the full working level. The work of this position requires ensuring the integration of IT programs and services; de

Status Category Part Time Exempt/Non Exempt Non Exempt Scheduled Hours Per Week 24 Job Code IT174 With over 120 offices and nearly 7,000 associates throughout the U.S. CBIZ (NYSE CBZ) delivers top level financial and employee business services to organizations of all sizes, as well as individual clients, by providing national caliber expertise combined with highly persona

Participate in the creation, documentation and implementation of operations and maintenance training to assist service centers, dealers and customers to achieve increased levels of efficiency and productivity Utilize Epiroc published documentation wherever applicable in order to present a consistent and repeatable message to customers, aligned with the Epiroc global train

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Apply Now > Save Job Job Saved As a Digital & IT Analyst you are expected to be an advanced professional in business analytics and business processes. The Digital & IT Analyst will be the Subject Matter Expert (SME) and responsible for maintaining and supporting the end users and workstation environment at the Erie facility. The Digital & IT Analyst will provide best in c

What success looks like in this role The Client Security Officer (CSO) is part of Unisys account management team servicing its clients as cybersecurity representative alongside the Client Executive and the Client Delivery Executive. The CSO is the premier interaction point for client CISOs and will provide strategic vision and thought leadership for cybersecurity to clien

Application Support Analyst Job details Posted 14 May 2024 Location Pittsburgh, PA Job type Permanent Reference 921002 Job description Position Details Industry Banking Job Title Application Support Analyst Location Hybrid role (Pittsburgh, PA / Lake Mary, FL) Duration 12 months contract with possible conversion to FT. Provides support to all IT related activities and ini