Monitor, triage, and respond to all the tickets created internally and externally Follow through each ticket from creation to true resolution Advocate on behalf of customers to ensure their ideas and feedback are communicated and responded to accordingly Contribute to the management of the end to end support process and continue to find opportunities in order to improve c

Access Service Technician reports directly to the Service Manager. Responsibilities include; but are not limited to, Project Management, programming access control and video systems, troubleshooting, assisting installation with the successful completion of all jobs and assist Service Technicians as expertise allows. This position involves extensive customer interaction. A

We Believe in Better! We are a global information technology company that builds high performance, security centric solutions that can help change the world. Enhancing people's lives through secure, reliable advanced technology is our vision. At Unisys, we believe in better! Here, you have the opportunity to learn new skills, apply your expertise, and solve complex proble

The AVSupport Technician will provide onsite AV tech support as a primary focus. They will support our staff and the events team to accommodate on site/hybrid events and meetings to ensure operational excellence. In addition to the support of AV this person will also support the information security team. This team member must have excellent customer service skills and be

To assist in troubleshooting and providing technical support for Quantum Rehab products and problem resolution for Providers RESPONSIBILITIES/DUTIES Assist in trouble shooting Quantum Rehab products and provide technical support for all Providers Enter orders and data received via the telephone, web, and faxes Identify and communicate areas for improvement regarding custo

Our story At Alight, we believe a company's success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to "Be Alight." Our Values Champion People be empathetic and help create a place where everyone belongs. Grow with purpose Be inspired by our higher calling of improving lives. Be Al

ATS Company SP Industries Requisition ID 11864 Location Warminster, PA, US, 18974 Date Apr 22, 2024 IT Support Specialist ATS Scientific Products is expanding our team and has an immediate opening for an I T Support Specialist ! What you will do Test, maintain, and monitor computer programs and systems, including coordinating the installation of computer programs and syst

Howmet is currently in search of an Oracle EBS Technical Specialist to join our Global Information Services (GIS) Resource Unit in Pittsburgh, PA . The Oracle EBS Technical Specialist is responsible for operational support of the Oracle EBS R12 ERP, Oracle SCM Fusion, Oracle Data Warehouse, and Hyperion EPM. A key function of this role is to provide oversight and escalati

AITC seeks a versatile Web Content Administrator to provide database, SharePoint, and Knowledge Management support. RESPONSIBILITIES / DUTIES Design, build, implement, and maintain a knowledge management framework that provides end users access to the organization's intellectual capital. Develop an understanding of the needs and requirements of information end users. Prom

Provide end user support via phone and in person, assisting users in resolution of questions and issues related to computers, mobile devices, and printers as well as core field applications including mobile applications and computer applications for Construction and Materials operations. Effectively assess user reported issues for urgency and business or user impact. Perf

At Air Products, our purpose is to bring people together to reimagine what's possible, collaborate and innovate solutions to the world's most significant energy and environmental sustainability challenges. Grow with us as we embark on building tomorrow together by being the safest, most diverse and most profitable industrial gas company in the world. Reimagine What's Poss

We are currently hiring an IT Site Services Specialist I to join our team! In this critical role you will provide IT hardware and software support for all support queries across the Data & Technology departments, working with a variety of users to resolve their technical issues in a prompt and efficient manner, whilst maintaining a positive customer experience throughout

Order management and invoicing integrity to satisfy customer service standards and internal business information requirements is a significant responsibility of this position. Coordinates contact with customers, assuring accurate order processing, suggesting alternative products and services and providing support in the resolution of customer complaints and issues. Serves

The AV On Site Service Engineer will provide daily on site support of audiovisual (AV), IT and related systems. This position will also function as a service escalation point providing technical guidance and assistance to the client personnel, Cenero Project Management and Subcontractors as needed. ESSENTIAL DUTIES AND RESPONSIBILITIES Provide support of audiovisual, vide

Req ID 441937 Leading societies to a low carbon future, Alstom develops and markets mobility solutions that provide the sustainable foundations for the future of transportation. Our product portfolio ranges from high speed trains, metros, monorail, and trams to integrated systems, customized services, infrastructure, signalling and digital mobility solutions. Joining us m