Monitor, triage, and respond to all the tickets created internally and externally Follow through each ticket from creation to true resolution Advocate on behalf of customers to ensure their ideas and feedback are communicated and responded to accordingly Contribute to the management of the end to end support process and continue to find opportunities in order to improve c

Excellent verbal, written, and interpersonal skills Ability to prioritize and organize effectively Ability to work on multiple projects simultaneously Ability to work both independently and with others Ability to operate in a fast moving, team oriented, collaborative environment with tight deadlines Proficiency in using MS Office Suite and Windows based computer applicati

Company Description At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South. Backed by funds managed by Apollo Global Management, our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing fast

The Systems and Software Analyst III is responsible for successful situational leadership of and collaboration within product and project teams by analyzing business and technical opportunities and challenges in order to define and execute effective system configuration, integration, implementation, and support. Location Hybrid, downtown Pittsburgh, Pennsylvania Job Respo

Status Category Full Time Exempt/Non Exempt Exempt Scheduled Hours Per Week 40 Job Code IT174 With over 120 offices and nearly 7,000 associates throughout the U.S. CBIZ (NYSE CBZ) delivers top level financial and employee business services to organizations of all sizes, as well as individual clients, by providing national caliber expertise combined with highly personalize

include, but are not limited to Serve as the SME for multiple systems maintained by the Business Systems team including staying up to date on product releases, best practices and driving company adoption Collect stakeholder requirements and design/implement solutions that may require custom development to solve Train and provide guidance on the use of systems to both Busin

Duties WHAT IS THE CRIMINAL INVESTIGATION DIVISION? A description of the business units can be found at Vacancies will be filled in the following specialty areas Criminal Investigation, Tech Operations and Investment Services The following are the duties of this position at the full working level. Review proposed new systems, networks, and software designs for potential s

Genesis10 is currently seeking an Application Support Analyst with our financial services client in Pittsburgh, PA. This is a 12 month + contract to hire hybrid position requiring 1 day onsite / 4 days remote. Shift will be primarily 11 8pm or 12 9pm eastern time. This position pays $35.00 40.00/hr W2 based on experience. Candidates applying must be a US Citizen or Green

Company Description At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South. Backed by funds managed by Apollo Global Management, our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing fast

Why do we need you ? The IT Sr. Solutions Engineer will lead the design and configurations of CertainTeed / Saint Gobain Information Technology and Salesforce.com development initiatives, providing industry best practices around force.com technologies and beyond. This candidate provides a thorough understanding of high tech innovation force.com technologies, including man

delivers safe, clean, reliable services that improve quality of life for individuals, families, and entire communities. Operating as the (water and wastewater services) and the and (natural gas) brands, Essential serves approximately 5.5 million people across 10 states. We are committed to sustainable growth, operational excellence, a superior customer experience, and pre

include but are not limited to Managing your own book of business Handling incoming tasks for your assigned business Renew and retain customers and accounts Account growth (additional policies) Skills and experience that will lead to success Excellent communication and interpersonal skills Consistent track record of delivering on customer success and account growth goals A

Selling and Service Understands organizational objectives and makes decisions in partnership with the Store Manager that align with Company priorities and values Endorses, models and develops team to deliver Coach's Selling and Service expectations Enforces sales strategies, initiatives and growth across all categories Flexes store business strategies and personal selling

Assist with helpdesk tickets by assigning to appropriate resource and communicating with both customer and IT Operations and Production Services group. Assist in maintaining and building new reports. Assist in the various field and production processes including operations applications. Troubleshoot application issues including hardware and software. Participate as a team

Work with business stakeholders and end users to analyze, design, develop, modify, test, train and implement software solutions and applications to satisfy MSA's global business requirements in line with Oracle Cloud EPM Applications (FCCS/ARCS/EPBCS/EDMCS/Narrative reporting/Freeform). Participate and lead project meetings, regular interaction with internal customers, pr